Privacy Policy

Introduction

Mazza Heating & Air Conditioning (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of our customers, website visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

By using our website or services, you consent to the practices described in this policy.

Information We Collect

We may collect personal information including, but not limited to:

• Name
• Phone number
• Email address
• Physical address
• Service details and appointment information
• Any information voluntarily submitted through contact forms, booking forms, or email inquiries

We may also collect limited non-personal information such as browser type, device information, and website usage data for analytics purposes.

How We Use Your Information

Your information may be used to:

• Respond to inquiries and service requests
• Schedule appointments and provide HVAC services
• Communicate about estimates, services, or follow-ups
• Improve our website, services, and customer experience
• Comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information.

Sharing of Information

We may share your information only when necessary:

• With trusted service providers or subcontractors performing work on our behalf
• To comply with legal obligations or law enforcement requests
• To protect our rights, safety, or property

All third parties are required to maintain confidentiality and use information solely for its intended purpose.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, misuse, or disclosure. While no system is completely secure, we strive to use industry-appropriate safeguards.

Cookies and Website Analytics

Our website may use cookies or similar technologies to enhance user experience and collect basic analytics. You can adjust your browser settings to refuse cookies if you prefer.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us directly. We will respond within a reasonable timeframe.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us.